Client Relations: Techniques for Creatives
A course by Heavy , Design Studio
Learn the top practices and strategies to establish clear and friendly relationships with your clients, whether you're a freelancer or part of a creative studio
Learn the top practices and strategies to establish clear and friendly relationships with your clients, whether you're a freelancer or part of a creative studio
Want to be more confident when interacting with your clients? Learn how to offer them a positive and well-structured experience alongside Sofía Vargas and Lane Cope. They're the founders of Heavy, a graphic design studio in Guadalajara, Mexico, specialized in branding, corporate identity, illustration, as well as editorial and packaging design.
In this online course, they teach you how to address the different points of contact with your clients through strategies that can help you maintain a balanced, friendly, and professional relationship with them. If you're also interested in taking your visual proposals to another level, then delve into the first Heavy Studio course: Design of Graphic Elements to Boost Your Brand.
What will you learn in this online course?
15 lessons & 16 downloads
- 98% positive reviews (49)
- 1,452 students
- 15 lessons (2h 14m)
- 16 additional resources (7 files)
- Online and at your own pace
- Available on the app
- Audio: Spanish
- Spanish · English · Portuguese · German · French · Italian · Polish · Dutch
- Level: Beginner
- Unlimited access forever
What is this course's project?
Create a base document that you can use every time you start a new relationship with your future clients. .
Projects by course students
Who is this online course for?
Design, creative, and illustration professionals, artists, and freelancers in general.
Requirements and materials
No previous knowledge is required to take this course. As far as tools are concerned, you may find it useful to have a computer and Microsoft Word or Adobe Illustrator to fill in your client template. If that isn't available to you, working on it by hand is also fine.
Reviews
Heavy is a graphic design studio based in Guadalajara, Mexico, specializing in branding and communication strategies, corporate identity, illustration, packaging, and editorial design.
Heavy has designed for brands such as LinkedIn, Biossance, and the International Music Fair. Their favorite projects are those for start-up businesses, where the client is willing to get involved in the process and, at the same time, they have more freedom to experiment and propose ideas.
Content
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U1
Introduction
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About Me
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Influences
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U2
The Relationship with the Client
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Study a Chaotic Case
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Customer Profiles
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The First Approach
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U3
Assemble the Proposal
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The Schedule
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Determine Your Value and Costs
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Payment Management
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The Terms and Conditions
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U4
Work Hand in Hand
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The Brief
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The Justification for the Project
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Tips for Presentations to Clients
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U5
Feedback
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Feedback
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Final Deliveries
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Naming and File System
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FP
Final project
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Client Relations: Techniques for Creatives
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What to expect from a Domestika course
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Learn at your own pace
Enjoy learning from home without a set schedule and with an easy-to-follow method. You set your own pace.
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Learn from the best professionals
Learn valuable methods and techniques explained by top experts in the creative sector.
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Meet expert teachers
Each expert teaches what they do best, with clear guidelines, true passion, and professional insight in every lesson.
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Certificates
PlusIf you're a Plus member, get a custom certificate signed by your teacher for every course. Share it on your portfolio, social media, or wherever you like.
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Get front-row seats
Videos of the highest quality, so you don't miss a single detail. With unlimited access, you can watch them as many times as you need to perfect your technique.
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Share knowledge and ideas
Ask questions, request feedback, or offer solutions. Share your learning experience with other students in the community who are as passionate about creativity as you are.
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Connect with a global creative community
The community is home to millions of people from around the world who are curious and passionate about exploring and expressing their creativity.
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Watch professionally produced courses
Domestika curates its teacher roster and produces every course in-house to ensure a high-quality online learning experience.
FAQs
Domestika's courses are online classes that provide you with the tools and skills you need to complete a specific project. Every step of the project combines video lessons with complementary instructional material, so you can learn by doing. Domestika's courses also allow you to share your own projects with the teacher and with other students, creating a dynamic course community.
All courses are 100% online, so once they're published, courses start and finish whenever you want. You set the pace of the class. You can go back to review what interests you most and skip what you already know, ask questions, answer questions, share your projects, and more.
The courses are divided into different units. Each one includes lessons, informational text, tasks, and practice exercises to help you carry out your project step by step, with additional complementary resources and downloads. You'll also have access to an exclusive forum where you can interact with the teacher and with other students, as well as share your work and your course project, creating a community around the course.
You can redeem the course you received by accessing the redeeming page and entering your gift code.
edda_cinempatographer
PlusHola Li, quiero agradecerte por compartir esta información que nunca vemos por fuera, yo soy filmmaker y sin duda... me ha ayudado en muchos tips, sobre todo porque vine a saber que onda con los clientes, si bien son cosas que se intuyen, me encantó que fuiste desglosando el porqué de todos los procesos y por eso lo amé porque ya encuentras un valor real de tu trabajo, porque también simplificaste cada paso. Muchas gracias y espero algún día conocernos y colaborar juntos.
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sayanadhikari
PlusIt's simple yet effective. Wish it had an english translation too.
nii_perez
Muy buena la clase. Son los detalles lo que diferencian a los grandes de los demás. He tratado con varios clientes y muchos de estos consejos aunque se ven sencillos hacen una gran diferencia. La clase esta organizada de una manera fácil de entender y tienen muchos ejemplos.
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mazayus
Very Useful information, but i wish it could be in english instead as the videos would have been better
bluedragon
Ha sido una experiencia increíblemente enriquecedora. Los materiales del curso estaban bien estructurados y ofrecían información relevante y actualizada. Los ejercicios prácticos me ayudaron a aplicar los conceptos aprendidos de manera efectiva. Definitivamente recomendaría este curso a cualquier profesional creativo que desee mejorar su relación con los clientes y fortalecer su marca personal. ¡Una experiencia que vale la pena!
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